Jeep Grand Cherokee / 2003
2003 Jeep Grand Cherokee problems
Owners have filed 890 complaints about the 2003 Jeep Grand Cherokee with NHTSA. Air bags account for 28.9% of them — the clear leader, ahead of visibility at 19.1%.
Complaints890
Crashes60
Fires17
Injuries73
Deaths1
What owners report breaking
Air bags 28.9% · 257
Visibility 19.1% · 170
Service brakes, hydraulic 7.6% · 68
Seats 7.5% · 67
Electrical system 6.6% · 59
Engine and engine cooling 4.9% · 44
Power train 4.2% · 37
Vehicle speed control 3.6% · 32
Severity
Of those complaints, 60 describe a crash, 17 describe a fire, 73 report an injury and 1 report a death.
Reading the numbers
Across the 33 model years of the Jeep Grand Cherokee in this data, 2003 sits 20th by complaint volume. 2014 draws the most.
Filings have fallen off, 10 in the last three years against 17 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 71,250 miles.
In owners' own words
Takata recall - I have received 2 different notices regarding this recall and have called the nearest dealership on 8-19-2015, and 8-14-15 and told parts were not available. Received a new notice and called 2-19-16 and told the same thing....Do I have to become a statistic before something is done?? I know my Jeep is an older model but it looks brand new, kept in excellent condition and has only 88145 miles on it. Air bags
Jeep Grand Cherokee recall.It was in motion driving on the highway. Occupant restraint control module is ro6 / nhtsa 15v-046 or m35 (12v-527) or n13 (13v-040) I took my Jeep to the dealership, they said it was repaired, I believed what they said. I believe they fixed it around 11/07/2016. The seatbelt and airbag came on around 6/3/2017. It is still on today, I do not know what to do about that defect in my vehicle. Air bags
The contact owns a 2003 Jeep Grand Cherokee. The contact received notification of nhtsa campaign number: 15v046000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The vin tool confirms parts not available. Air bags
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…