Chevrolet Suburban / 2012
2012 Chevrolet Suburban problems
Owners have filed 139 complaints about the 2012 Chevrolet Suburban with NHTSA. Air bags account for 18.7% of them — narrowly the most common, ahead of structure at 17.3%. A further 27.3% were filed without a specific system named.
Complaints139
Crashes3
Fires5
Injuries2
Deaths0
What owners report breaking
Unknown or other 27.3% · 38
Air bags 18.7% · 26
Structure 17.3% · 24
Engine 8.6% · 12
Electrical system 7.2% · 10
Power train 3.6% · 5
Wheels 2.9% · 4
Electronic stability control (ESC) 2.2% · 3
Severity
Of those complaints, 3 describe a crash, 5 describe a fire and 2 report an injury.
Reading the numbers
Across the 29 model years of the Chevrolet Suburban in this data, 2012 sits 26th by complaint volume. 1994 draws the most.
Filings have fallen off, 3 in the last three years against 42 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 68,000 miles.
In owners' own words
This is a recall took my 2012 Surburban to dealership in leavenworth, KS they had vehicle for two weeks did not fix the airbag that is under recall they stated could not get parts for it. So what is the problem with our government system in place to fix these problems but the GM dealership is not fixing the air bag nor do they call and state they have the parts in stock now??? Air bags
The contact owns a 2012 Chevrolet Suburban. The contact stated that the air bag warning light intermittently illuminated. The vehicle was taken to a dealer where the technician diagnosed an unknown plug was loose under the passengers seat. The repairs were made but the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was 31,637. Air bags · reported at 31,637 miles
The airbag error indicator on the dash activates frequently, especially after driving several hundred miles in one day. When the error message is activated, the backup camera image is pixilated. It does not do it when the vehicle is in park. Chevrolet service technicians have been unable to recover the error code or replicate the error message. This is a continuing problem. Air bags · reported at 125,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…