OwnerReports

2016 Dodge Grand Caravan problems

Owners have filed 1,264 complaints about the 2016 Dodge Grand Caravan with NHTSA. Electrical system accounts for 24.8% of them — narrowly the most common, ahead of structure at 18.1%. A further 19.0% were filed without a specific system named.

Complaints1,264
Crashes20
Fires9
Injuries14
Deaths0

What owners report breaking

Electrical system 24.8% · 314
Unknown or other 19.0% · 240
Structure 18.1% · 229
Power train 17.3% · 219
Engine 6.5% · 82
Latches/locks/linkages 2.1% · 26
Fuel/propulsion system 2.1% · 26
Seats 1.9% · 24
Severity

Of those complaints, 20 describe a crash, 9 describe a fire and 14 report an injury.

Reading the numbers

Across the 29 model years of the Dodge Grand Caravan in this data, 2016 sits 5th by complaint volume. 2008 draws the most.

Filings have fallen off, 137 in the last three years against 412 in the three before. The issues here may already have been addressed.

The median odometer reading at the time of complaint was 64,000 miles.

In owners' own words

The rear passenger sliding door is making a buzzing noise when unlocking. I have had it lock up a few times where I can't open the door and this is a big safety hazard. I have kids and if something was to happen and I couldn't open the door. I see there is an extended warranty for this problem. I called the dealership and they looked up my vin # and said I was not covered. The door lock actuator needs to be replaced. Electrical system
The drivers side sliding door is stuck in the closed position. It will not lock or unlock even manually. The passenger sliding door is now making a grinding noise everytime the front doors are locked or unlocked and could fail soon causing my children to be locked inside the van. Only 68,000 miles on this van and the repair is ridiculously expensive around 1200 dollars. Needs to be recalled. Major safety hazard. Electrical system · reported at 68,000 miles
Sliding side door locked shut and cannot open. This happened to the passenger side first. Dealer quoted $900. Now drivers side is locked shut. This is a real safety issue that must be addressed. Passengers in back cannot get out in case of emergency. If electrical lock goes bad, door should still be able to open manually. Internet blogs show this is very common on these vehicles. Chrysler should recall and fix. Electrical system · reported at 76,200 miles

Verbatim from NHTSA filings. Complaints are unverified owner reports.

Safety recalls

Checking NHTSA for open recalls…

Other Dodge Grand Caravan years

Compare all 29 model years →