Tesla Model X / 2016
2016 Tesla Model X problems
Owners have filed 684 complaints about the 2016 Tesla Model X with NHTSA. Suspension accounts for 21.9% of them — the clear leader, ahead of electrical system at 13.6%.
Complaints684
Crashes117
Fires7
Injuries63
Deaths1
What owners report breaking
Suspension 21.9% · 150
Electrical system 13.6% · 93
Unknown or other 12.9% · 88
Steering 8.5% · 58
Structure 8.2% · 56
Vehicle speed control 5.1% · 35
Forward collision avoidance 4.8% · 33
Visibility/wiper 3.7% · 25
Severity
Of those complaints, 117 describe a crash, 7 describe a fire, 63 report an injury and 1 report a death.
Reading the numbers
Across the 7 model years of the Tesla Model X in this data, 2016 draws the most complaints of any of them.
Filings have fallen off, 97 in the last three years against 245 in the three before. The issues here may already have been addressed.
The median odometer reading at the time of complaint was 31,570 miles.
In owners' own words
Upper control arms on both driver and passenger side had to be replaced because of loud noises when going over even small bumps and also while attempting to steer car at slow speeds. Each side was replaced in quick succession, about a month or two apart and was outside of the 5 yr/100000 mile warranty and service and part charges incurred. Service date identified below approximate, dont have the actual date handy Suspension
Lower forelink cracked cleanly at the balljoint luckily I was going slow or could have lost control of the car. The break was clean and looks like it was just undersized for the weight. When I had it repaired at Tesla they replaced all 4 lower Fore arms 2 on each side even though nothing was wrong with the passenger front, which leads me to believe they also realize this is a saftey issue due to a substandard part. Suspension
While driving slowly, making parking maneuvers, I heard a clunk sound from the right front wheel. Afterwards, sometimes when I turned right, I can hear screeching sounds. After bringing the vehicle to the Dublin, CA Tesla Service Center, the initial inspection revealed a broken control arm. Repairs call for the replacement of both right and left FORE control arms. The repair estimate is attached below. Suspension
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…