Honda Pilot / 2020
2020 Honda Pilot problems
Owners have filed 782 complaints about the 2020 Honda Pilot with NHTSA. Electrical system accounts for 26.7% of them — the clear leader, ahead of forward collision avoidance at 15%.
Complaints782
Crashes15
Fires7
Injuries21
Deaths0
What owners report breaking
Electrical system 26.7% · 209
Forward collision avoidance 15.0% · 117
Engine 12.8% · 100
Unknown or other 12.0% · 94
Lane departure 6.3% · 49
Power train 4.3% · 34
Fuel/propulsion system 4.0% · 31
Service brakes 3.1% · 24
Severity
Of those complaints, 15 describe a crash, 7 describe a fire and 21 report an injury.
Reading the numbers
Across the 23 model years of the Honda Pilot in this data, 2020 sits 6th by complaint volume. 2016 draws the most.
Filings are rising — 363 in the last three years against 263 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.
The median odometer reading at the time of complaint was 4,100 miles.
In owners' own words
While driving on the highway the instrument panel, including the speedometer and all gauges, went black and there is a horrible popping and crackling sound coming from the speakers. The sound system was completely off when this happened. The dealership had the car for a week to "fix" it. Its been 3 1/2 weeks and now its started back up again. This is a new 2020 Pilot with 1060 miles on it purchased on 6/24/2020 Electrical system · reported at 600 miles
While driving my speakers began to crack : you can't listen to the radio . After a few momments the screen turns black ' network connection lost ' goes blank or audio turned off . Them goes completely blank . Them the speedometer will also go blank. This happen while using apple car play , gps. As well as xmradio . I was on city roads the first time it happened then highway were it happened frequently. Electrical system · reported at 1,800 miles
While driving, we eill hear a popping noice coming from the dash speakers - almost sounds like fine grains if sand hitting windshield - at which time the media display, i.e. navigation /radio control display/etc. will turn black and briefly display "Network Connection Lost, MOST Net Off" message before the display goes completely black. This has only been noticed AFTER a recall service was performed. Electrical system
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…