RAM 2500 / 2020
2020 RAM 2500 problems
Owners have filed 234 complaints about the 2020 RAM 2500 with NHTSA. Fuel/propulsion system accounts for 17.5% of them — narrowly the most common, ahead of engine at 14.5%.
Complaints234
Crashes9
Fires5
Injuries7
Deaths0
What owners report breaking
Fuel/propulsion system 17.5% · 41
Engine 14.5% · 34
Fuel system, diesel 13.2% · 31
Power train 9.0% · 21
Unknown or other 8.5% · 20
Electrical system 8.5% · 20
Structure 4.7% · 11
Service brakes 4.7% · 11
Severity
Of those complaints, 9 describe a crash, 5 describe a fire and 7 report an injury.
Reading the numbers
Across the 11 model years of the RAM 2500 in this data, 2020 draws comparatively few complaints; 2018 is the outlier year.
Filings have fallen off, 49 in the last three years against 159 in the three before. The issues here may already have been addressed.
The median odometer reading at the time of complaint was 10,000 miles.
In owners' own words
Fca switched from proven cp3 fuel pump to a cp4.2 For model years 2019 and 2020. They have now switched back to cp3 for 2021 due to number of failures. When it fails it takes out the entire fuel system and it cost 10k for repair. My complaint is that they should recall the fuel pumps on the 2019/2020 RAM 2500 models. It is the right thing to do. Fuel/propulsion system
In November 2020 the high pressure fuel injection pump failed on my truck while crossing a four lane intersection. The pumpwas confirmed failed by dealership service shop. Had a check engine light and service exhaust system warning just before engine shutdown and truck was disabled in middle of intersection. Fuel/propulsion system
Truck lost power and died while driving on the interstate. Truck would not crank again after it lost power. Fuel injector pump exploded sending metal throughout the entire fuel system. Fuel/propulsion system · reported at 7,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…