Dodge Durango / 2002
2002 Dodge Durango problems
Owners have filed 556 complaints about the 2002 Dodge Durango with NHTSA. Suspension accounts for 29.5% of them — the clear leader, ahead of power train at 13.1%.
Complaints556
Crashes44
Fires15
Injuries48
Deaths3
What owners report breaking
Suspension 29.5% · 164
Power train 13.1% · 73
Electrical system 9.2% · 51
Service brakes, hydraulic 9.0% · 50
Engine and engine cooling 8.3% · 46
Steering 5.6% · 31
Air bags 3.1% · 17
Visibility 2.7% · 15
Severity
Of those complaints, 44 describe a crash, 15 describe a fire, 48 report an injury and 3 report a death.
Reading the numbers
Across the 21 model years of the Dodge Durango in this data, 2002 sits 13th by complaint volume. 1999 draws the most.
Filings have fallen off, 8 in the last three years against 26 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 58,000 miles.
In owners' own words
Vehicle has just over 74,000 miles and a very slight shudder and vibration from front wheels evolved into hard vibration at speeds over 35 mph. I took the vehicle to a repair facility where I was told that both front hubs and bearings had to be replaced because of wear, and the tie rod ends on both sides were worn beyond repair and had to be replaced. The cost of repair to my vehicle is approximately $1024.00. Suspension · reported at 74,500 miles
Front end makes a really bad noise backing up and then going forward. Sounds as if there is a popping noise going on and rippling effect such as..Example if you put a close pin on a bicycle tire to get it to make noise. I've had it looked at by a dealer and a garage and both seem to cant any thing wrong with it .This has been going on for the last 3 years now....Can it be the ball joints? Suspension · reported at 30,000 miles
I have noticed strange sounds eminating from the front suspension of my Dodge Durango since october of 2003. Initially I assumed these sounds were from cold shocks since it first occured with the onset of cold weather.*Ak after seeing the story on cbs, I am now concerned about the ball joints. I would like to have the ball joints checked but I am afraid to have the dealership check them. Suspension
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…