Ford Escape / 2011
2011 Ford Escape problems
Owners have filed 1,878 complaints about the 2011 Ford Escape with NHTSA. Steering accounts for 21.9% of them — the clear leader, ahead of power train at 14.3%.
Complaints1,878
Crashes51
Fires12
Injuries54
Deaths0
What owners report breaking
Steering 21.9% · 412
Power train 14.3% · 268
Fuel/propulsion system 13.5% · 253
Engine 13.2% · 248
Vehicle speed control 13.0% · 245
Electrical system 6.2% · 116
Unknown or other 3.0% · 56
Structure 2.3% · 43
Severity
Of those complaints, 51 describe a crash, 12 describe a fire and 54 report an injury.
Reading the numbers
Across the 24 model years of the Ford Escape in this data, 2011 sits 10th by complaint volume. 2013 draws the most.
Filings have fallen off, 116 in the last three years against 204 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 52,000 miles.
In owners' own words
The contact owns a 2011 Ford Escape. The contact stated while driving 20 MPH around a roundabout, the steering wheel became difficult to maneuver. The contact stated that the steering assist warning light was illuminated. The vehicle was not diagnosed or repaired. The VIN was not included in NHTSA Campaign Number: 14V284000 (STEERING). The manufacturer was not notified of the failure. The failure mileage was 188,000. Steering · reported at 188,000 miles
The contact owns a 2011 Ford Escape. While driving approximately 25 mph, the steering lost power without warning. The vehicle was taken to the dealer (mccafferty Ford, langhorne, pa, 877-692-8282) and was informed that there was no recall. The manufacturer was made aware of the failure and stated that there was no recall. The failure was not diagnosed or remedied. The failure mileage was approximately 69,000. Steering · reported at 69,000 miles
The contact owns a 2011 Ford Escape. The contact stated that the steering wheel seized at vehicle start-up. The contact was unable to move the steering wheel in either direction. After waiting for approximately ten minutes, the steering wheel released and operated as intended. Neither the dealer nor the manufacturer were made aware of the failure. The vehicle was not repaired. The failure mileage was 166,000. Steering · reported at 166,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…