Jeep Grand Cherokee / 2012
2012 Jeep Grand Cherokee problems
Owners have filed 2,327 complaints about the 2012 Jeep Grand Cherokee with NHTSA. Electrical system accounts for 36% of them — far more than any other system, ahead of engine at 12.2%.
Complaints2,327
Crashes72
Fires144
Injuries50
Deaths0
What owners report breaking
Electrical system 36.0% · 837
Engine 12.2% · 284
Service brakes 11.9% · 277
Fuel/propulsion system 9.2% · 215
Unknown or other 5.1% · 119
Steering 4.4% · 102
Power train 4.3% · 101
Air bags 1.8% · 43
Severity
Of those complaints, 72 describe a crash, 144 describe a fire and 50 report an injury.
Reading the numbers
Across the 33 model years of the Jeep Grand Cherokee in this data, 2012 sits 4th by complaint volume. 2014 draws the most.
Filings have fallen off, 110 in the last three years against 227 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 65,000 miles.
In owners' own words
The contact owns a 2012 Jeep Grand Cherokee. The contact stated that nhtsa campaign number: 15v115000 (electrical system) exceeded a reasonable amount for time for repair. The dealer stated that parts needed were not available. The manufacturer had not yet determined a solution for the issue. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact had not experienced a failure. Electrical system
Hello, was hoping you could guide me. I have been having issues with my Jeep shutting off while driving. I could be on the freeway at a light or exiting the freeway and it shuts off. This issue has been going since the end of 2016. I decided to take it to another dealer they now say they have found a problem, but now Jeep is saying since I am over my miles they cannot cover the charges. Can you please help? *Tt Electrical system · reported at 34,000 miles
The Jeep has stalled several times. It has happened more than a few times. Usually happens when coming to a stop at light/stop sign. However the scariest time was when the engine unexpectedly turned off while driving about 45-50 mph on street. Wife able to bring the Jeep to a complete stop and restart. Took to dealership and were told chrysler is aware of issue. There is going to be a recall as soon they have a fix. Electrical system · reported at 144,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…