Jeep Grand Cherokee / 2013
2013 Jeep Grand Cherokee problems
Owners have filed 1,117 complaints about the 2013 Jeep Grand Cherokee with NHTSA. Electrical system accounts for 33.7% of them — far more than any other system, ahead of service brakes at 12.6%.
Complaints1,117
Crashes41
Fires44
Injuries39
Deaths1
What owners report breaking
Electrical system 33.7% · 376
Service brakes 12.6% · 141
Engine 9.5% · 106
Fuel/propulsion system 9.2% · 103
Unknown or other 5.2% · 58
Seats 5.1% · 57
Power train 4.9% · 55
Air bags 3.0% · 33
Severity
Of those complaints, 41 describe a crash, 44 describe a fire, 39 report an injury and 1 report a death.
Reading the numbers
Across the 33 model years of the Jeep Grand Cherokee in this data, 2013 sits 17th by complaint volume. 2014 draws the most.
Filings have fallen off, 83 in the last three years against 166 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 66,049 miles.
In owners' own words
The contact owns a 2013 Jeep Grand Cherokee. The contact stated that the recall notice for nhtsa campaign number: 15v115000 (electrical system) was received in 2014. After contacting the dealer on multiple occasions the contact was informed that, the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure. Electrical system
The contact owns a 2013 Jeep Grand Cherokee. The contact received a notification for nhtsa campaign numbers: 14v391000 (electrical system) and 14v154000 (service brakes, service brakes, hydraulic). The part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure. Electrical system
The contact owns a 2013 Jeep Grand Cherokee. The contact received notification of nhtsa campaign number: 15v115000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The vin was unavailable. Electrical system
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…