Ford Fusion / 2013
2013 Ford Fusion problems
Owners have filed 2,368 complaints about the 2013 Ford Fusion with NHTSA. Steering accounts for 16.5% of them — narrowly the most common, ahead of engine at 16.1%.
Complaints2,368
Crashes94
Fires148
Injuries80
Deaths2
What owners report breaking
Steering 16.5% · 390
Engine 16.1% · 382
Power train 12.0% · 283
Unknown or other 7.7% · 183
Structure 6.9% · 164
Electrical system 6.8% · 160
Fuel/propulsion system 5.1% · 120
Air bags 4.3% · 101
Severity
Of those complaints, 94 describe a crash, 148 describe a fire, 80 report an injury and 2 report a death.
Reading the numbers
Across the 15 model years of the Ford Fusion in this data, 2013 sits 4th by complaint volume. 2010 draws the most.
Filings have fallen off, 209 in the last three years against 381 in the three before. That is normal as a generation leaves the road.
The median odometer reading at the time of complaint was 75,000 miles.
In owners' own words
The contact owns a 2013 Ford Fusion. The contact stated that while driving at 70 mph, the power steering warning light illuminated and the steering wheel became inoperable. The failure occurred once. The vehicle was taken to dealer where it was diagnosed that the steering gear failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 43,000. Steering · reported at 43,000 miles
The steering gear failed while driving and I had a total loss of power steering. I had no warning when this fault occurred, and the only warning came after the event. The original part that malfunctioned is not available for inspection, nor was it inspected by any other agency prior to its replacement. Loss of power steering while driving is incredibly dangerous, thankfully no accident occurred due to this failure. Steering
While driving on the interstate @ 70 mph, "service power steering" light came on. Steering remained normal until we exited the hwy and the vehicle was turned off. Upon restarting the vehicle, the "service power steering" msg came on again, only this time the power steering was gone. Thank goodness it didn't lock up on the interstate. There are recalls on this for this year! Why is mine not included???!!! Steering · reported at 62,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…