Ford Fusion / 2014
2014 Ford Fusion problems
Owners have filed 1,760 complaints about the 2014 Ford Fusion with NHTSA. Steering accounts for 18.7% of them — narrowly the most common, ahead of power train at 13.4%.
Complaints1,760
Crashes70
Fires11
Injuries64
Deaths0
What owners report breaking
Steering 18.7% · 329
Power train 13.4% · 236
Engine 11.6% · 204
Electrical system 9.0% · 158
Unknown or other 8.6% · 152
Service brakes 4.8% · 85
Seat belts 4.3% · 76
Structure 4.3% · 75
Severity
Of those complaints, 70 describe a crash, 11 describe a fire and 64 report an injury.
Reading the numbers
Across the 15 model years of the Ford Fusion in this data, 2014 sits 6th by complaint volume. 2010 draws the most.
Filings have fallen off, 285 in the last three years against 421 in the three before. The issues here may already have been addressed.
The median odometer reading at the time of complaint was 74,000 miles.
In owners' own words
The contact owns a 2014 Ford Fusion. While driving 60 mph on the highway, the power steering seized. The contact was able to steer the vehicle to the shoulder. The vehicle was towed to billingsley Ford lincoln of lawton (8209 nw quannah parker trl, lawton, ok, (580) 536-3325), but was not diagnosed or repaired. The manufacturer was contacted and advised the contact to call nhtsa. The failure mileage was 96,000. Steering · reported at 96,000 miles
The contact owns a 2014 Ford Fusion. The contact received notification of nhtsa campaign number: 18v167000 (steering); however, the parts to do the repair were unavailable. The dealer (towne Ford, 1-650-366-5744) was called and confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. The vin was not available. Steering
The contact owns a 2014 Ford Fusion. While entering the vehicle, the contact's knee bumped the steering wheel and the steering wheel became detached. The contact took the vehicle to newberg Ford (3900 portland rd, newberg, or 97132, (503) 538-2171) where the contact was informed that the steering module needed to be replaced. It was unknown if the manufacturer was contacted. The failure mileage was 62,000. Steering · reported at 62,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…