Ford Explorer / 2014
2014 Ford Explorer problems
Owners have filed 2,043 complaints about the 2014 Ford Explorer with NHTSA. Steering accounts for 24.3% of them — the clear leader, ahead of structure at 13.5%. A further 16.3% were filed without a specific system named.
Complaints2,043
Crashes49
Fires10
Injuries59
Deaths6
What owners report breaking
Steering 24.3% · 496
Unknown or other 16.3% · 334
Structure 13.5% · 276
Engine 9.6% · 196
Suspension 5.0% · 102
Electrical system 4.9% · 101
Power train 3.9% · 79
Engine and engine cooling 3.3% · 67
Severity
Of those complaints, 49 describe a crash, 10 describe a fire, 59 report an injury and 6 report a death.
Reading the numbers
Across the 33 model years of the Ford Explorer in this data, 2014 sits 7th by complaint volume. 2002 draws the most.
Filing volume has held steady, 502 in the last three years against 461 in the three before.
The median odometer reading at the time of complaint was 64,300 miles.
In owners' own words
The contact owns a 2014 Ford Explorer. The contact stated that upon starting the vehicle, the steering assist fault-service required warning message displayed on the instrument panel. Due to the failure, the vehicle was inoperable. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 85,000. Steering · reported at 85,000 miles
The contact owns a 2014 Ford Explorer. The contact stated that while driving out of the driveway, the steering wheel became extremely stiff. Additionally, the power steering sensor fault message was displayed. The contact associated the failure with NHTSA Campaign Number: 14V286000 (Steering). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 200,000. Steering · reported at 200,000 miles
The contact owns a 2014 Ford Explorer. While driving 35 mph, the steering wheel seized and the "please make a safe stop" warning indicator illuminated. The vehicle was towed to wayne akers Ford (2000 10th ave n, lake worth, fl 33461, (800) 749-8875) where it was currently waiting to be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 88,000. Steering · reported at 88,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…