Ford Explorer / 2016
2016 Ford Explorer problems
Owners have filed 3,025 complaints about the 2016 Ford Explorer with NHTSA. Structure accounts for 19.3% of them — narrowly the most common, ahead of steering at 17.7%.
Complaints3,025
Crashes57
Fires21
Injuries84
Deaths0
What owners report breaking
Structure 19.3% · 585
Steering 17.7% · 535
Unknown or other 14.0% · 425
Engine 12.6% · 380
Power train 7.1% · 216
Electrical system 4.2% · 128
Engine and engine cooling 3.8% · 115
Fuel/propulsion system 3.4% · 104
Severity
Of those complaints, 57 describe a crash, 21 describe a fire and 84 report an injury.
Reading the numbers
Across the 33 model years of the Ford Explorer in this data, 2016 ranks 2nd by complaint volume — 2002 draws the most.
Filing volume has held steady, 845 in the last three years against 798 in the three before.
The median odometer reading at the time of complaint was 47,000 miles.
In owners' own words
Windshield trim piece came loose and broke off while driving on the highway. I had to tape down the part that was still on there two times before I could have it repaired so that I did not lose the rest of it on the highway and cause an accident. The driver's side failed first and now my passenger side has split apart and is rattling while on the highway, so I have to have both sides repaired out of safety concerns! Structure
The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Structure
The contact owns a 2016 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (STRUCTURE); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Structure
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…