Ford Explorer / 2019
2019 Ford Explorer problems
Owners have filed 337 complaints about the 2019 Ford Explorer with NHTSA. Structure accounts for 43.9% of them — far more than any other system, ahead of power train at 10.7%.
Complaints337
Crashes2
Fires0
Injuries9
Deaths0
What owners report breaking
Structure 43.9% · 148
Unknown or other 13.1% · 44
Power train 10.7% · 36
Electrical system 6.2% · 21
Engine 5.3% · 18
Fuel/propulsion system 4.2% · 14
Suspension 3.3% · 11
Steering 2.7% · 9
Severity
Of those complaints, 2 describe a crash and 9 report an injury.
Reading the numbers
Across the 33 model years of the Ford Explorer in this data, 2019 sits 28th by complaint volume. 2002 draws the most.
Filings are rising — 219 in the last three years against 80 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.
The median odometer reading at the time of complaint was 51,000 miles.
In owners' own words
The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Structure
Driving 70 mph on interstate the driver side windshield trim came off. Startled the driver and caused car behind us to hit it on their windshield and lost control for a short time. In looking at trim clips they are plastic and 3 of them were broken. I drove to a ford dealer and was told this is a problem but they have not recall on it. Components should not be falling off a 60K car. No warning that this might occur. Structure
The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Structure
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…