Ford Explorer / 2021
2021 Ford Explorer problems
Owners have filed 554 complaints about the 2021 Ford Explorer with NHTSA. Power train accounts for 20.6% of them — the clear leader, ahead of engine at 8.3%.
Complaints554
Crashes21
Fires7
Injuries22
Deaths0
What owners report breaking
Power train 20.6% · 114
Unknown or other 14.4% · 80
Engine 8.3% · 46
Electrical system 7.4% · 41
Back over prevention 7.2% · 40
Structure 4.3% · 24
Visibility/wiper 4.2% · 23
Forward collision avoidance 4.0% · 22
Severity
Of those complaints, 21 describe a crash, 7 describe a fire and 22 report an injury.
Reading the numbers
Across the 33 model years of the Ford Explorer in this data, 2021 sits 25th by complaint volume. 2002 draws the most.
Filings are rising — 338 in the last three years against 216 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.
The median odometer reading at the time of complaint was 42,254 miles.
In owners' own words
The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V675000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Power train
The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V675000 (Power Train) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Power train
The contact owns a 2021 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V675000 (Power Train) however, the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time to for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Power train
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…