Jeep Cherokee / 2019
2019 Jeep Cherokee problems
Owners have filed 2,415 complaints about the 2019 Jeep Cherokee with NHTSA. Power train accounts for 32.3% of them — the clear leader, ahead of engine at 18.7%.
Complaints2,415
Crashes66
Fires28
Injuries56
Deaths0
What owners report breaking
Power train 32.3% · 780
Engine 18.7% · 452
Electrical system 14.0% · 338
Unknown or other 10.5% · 254
Steering 5.0% · 120
Service brakes 4.1% · 99
Vehicle speed control 3.4% · 81
Air bags 1.7% · 42
Severity
Of those complaints, 66 describe a crash, 28 describe a fire and 56 report an injury.
Reading the numbers
Across the 20 model years of the Jeep Cherokee in this data, 2019 ranks 3rd by complaint volume — 2014 draws the most.
Filings are rising — 1063 in the last three years against 531 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.
The median odometer reading at the time of complaint was 18,500 miles.
In owners' own words
The contact owns a 2019 Jeep Cherokee. The contact became aware of a fluid leak on the driveway. The contact inspected the rear of the vehicle and discovered that the fluid leak was coming from the transmission case. The contact associated the failure with an unknown recall. Neither the dealer nor the manufacturer was contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 80,000. Power train · reported at 80,000 miles
The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Power train
The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Numbers: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Power train
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…