Jeep Cherokee / 2016
2016 Jeep Cherokee problems
Owners have filed 2,046 complaints about the 2016 Jeep Cherokee with NHTSA. Power train accounts for 30.8% of them — the clear leader, ahead of engine at 15.3%. A further 15.2% were filed without a specific system named.
Complaints2,046
Crashes54
Fires23
Injuries35
Deaths0
What owners report breaking
Power train 30.8% · 630
Engine 15.3% · 313
Unknown or other 15.2% · 312
Electrical system 14.5% · 296
Service brakes 4.5% · 92
Vehicle speed control 3.7% · 76
Steering 2.6% · 53
Fuel/propulsion system 2.1% · 43
Severity
Of those complaints, 54 describe a crash, 23 describe a fire and 35 report an injury.
Reading the numbers
Across the 20 model years of the Jeep Cherokee in this data, 2016 sits 4th by complaint volume. 2014 draws the most.
Filings have fallen off, 386 in the last three years against 532 in the three before. The issues here may already have been addressed.
The median odometer reading at the time of complaint was 43,000 miles.
In owners' own words
Intermittent 4WD SVC Light - Code c14a7-97 comes up. There is an outstanding LIFETIME warranty on my vehicle to replace the Power Transfer Unit, however Jeep/Chrysler refuses to fix this under the warranty because this code does not fall under the Extended Warranty, even though it is related to the same part (PTU). The part is 3-6 months backordered anyway. This is ignorance and a safety hazard from Jeep/Chrysler. Power train
At 43000 a message on the instrument display came on twice over 2 days. It said "service shifter". The dealer confirmed that the shift bezel and wiring harness had to be replaced because the original design was defective. The repair was not covered under the powertrain warranty. Faulty operation of the gear selector could result in a vehicle being inoperable. That is a safety hazard. Jeep should fix this.. Power train
While driving the vehicle, the check engine light and service transmission came on. It starting acting as though it was stuck in a higher gear. Going from a complete stop and accelerating, there was no power. After getting the code read, it was displaying p0887 "tcm power relay control circuit high." I've researched the issue and noticed that it has happen on a lot of the chrysler vehicles from 2014 to 2018. Power train · reported at 90,484 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…