Jeep Cherokee / 2014
2014 Jeep Cherokee problems
Owners have filed 3,962 complaints about the 2014 Jeep Cherokee with NHTSA. Power train accounts for 37% of them — far more than any other system, ahead of engine at 12.9%.
Complaints3,962
Crashes96
Fires34
Injuries69
Deaths0
What owners report breaking
Power train 37.0% · 1465
Engine 12.9% · 513
Electrical system 11.4% · 450
Unknown or other 7.1% · 283
Fuel/propulsion system 4.7% · 186
Vehicle speed control 4.7% · 185
Service brakes 4.6% · 183
Steering 3.1% · 123
Severity
Of those complaints, 96 describe a crash, 34 describe a fire and 69 report an injury.
Reading the numbers
Across the 20 model years of the Jeep Cherokee in this data, 2014 draws the most complaints of any of them.
Filings have fallen off, 369 in the last three years against 673 in the three before. The issues here may already have been addressed.
The median odometer reading at the time of complaint was 36,000 miles.
In owners' own words
The transmission slips from a stop sometimes. Then other times it's a very firm start and hard shifts. I have researched this a lot. This isn't just mine or a faulty part it is how these transmissions shift. They did a recall and updated software but did t fix the issue. As other people have said the same thing. It's dangerous when I'm pulling out into traffic and I never know if the Jeep is going to go or slip. Power train · reported at 34,000 miles
No real problems with our Jeep until we took it in for an oil change and they provided the "reprogram pcm tcm update campaign." After that update the Jeep would clunk, stall, and not accelerate through turns. Two weeks ago they "got a new update" that was to fix the previous update. Now we are going back again this week. Though, when I go to the Jeep recall site and enter my vin there is no record of this new update. Power train · reported at 5,000 miles
My vehicle had no service light or warnings prior to shutting down in a parking lot. Now it wonât start and says 4WD is unavailable, service transmission. I had to pay for it to be towed to my home. Iâm a disabled veteran living on a fixed income and cannot afford to take it to a dealer. Seems to me that the recall W47 20V343000 directly addresses the reason my vehicle is inoperable and so SHOULD include my VIN! Power train
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…