Ford Fusion / 2020
2020 Ford Fusion problems
Owners have filed 262 complaints about the 2020 Ford Fusion with NHTSA. Power train accounts for 25.2% of them — narrowly the most common, ahead of engine at 18.7%.
Complaints262
Crashes13
Fires6
Injuries7
Deaths0
What owners report breaking
Power train 25.2% · 66
Engine 18.7% · 49
Electrical system 14.1% · 37
Unknown or other 9.9% · 26
Steering 4.6% · 12
Fuel/propulsion system 4.2% · 11
Forward collision avoidance 3.8% · 10
Service brakes 3.8% · 10
Severity
Of those complaints, 13 describe a crash, 6 describe a fire and 7 report an injury.
Reading the numbers
Across the 15 model years of the Ford Fusion in this data, 2020 draws comparatively few complaints; 2010 is the outlier year.
Filings are rising — 181 in the last three years against 75 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.
The median odometer reading at the time of complaint was 70,500 miles.
In owners' own words
The contact owns a 2020 Ford Fusion. The contact stated while operating the vehicle, there was a loud knocking sound coming from the engine compartment and the battery had failed. The vehicle was taken to the local dealer who diagnosed that the transmission flex plate had failed. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 102,864. Power train · reported at 102,864 miles
My vehicle was in service with my dealer for several months 3 separate occasions for powertrain issues which werent resolved and now the alignment in my steering wheel is really off. My spouse and I believe the PCM is messed up but have had no progress with our dealership and suspect them of committing consumer fraud and selling us a lemon. The vehicle in question is around 70,000 and started messing up at 60,000. Power train
This makes the third time the transmission had to be redone and I have only 95.000 miles on it the first time was about 2months after I purchased the car brand new in December 2020 and each time the transmission gets repaired it cost more and more and they tell me that it need other stuff with it that needs to be replaced nothing in the dash showed failure to any thing Power train
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…