Jeep Grand Cherokee / 2023
2023 Jeep Grand Cherokee problems
Owners have filed 675 complaints about the 2023 Jeep Grand Cherokee with NHTSA. Electrical system accounts for 26.2% of them — the clear leader, ahead of engine at 12.1%.
Complaints675
Crashes27
Fires4
Injuries27
Deaths2
What owners report breaking
Electrical system 26.2% · 177
Engine 12.1% · 82
Unknown or other 9.0% · 61
Suspension 8.6% · 58
Fuel/propulsion system 7.4% · 50
Forward collision avoidance 7.3% · 49
Steering 5.9% · 40
Power train 5.3% · 36
Severity
Of those complaints, 27 describe a crash, 4 describe a fire, 27 report an injury and 2 report a death.
Reading the numbers
Across the 33 model years of the Jeep Grand Cherokee in this data, 2023 sits 23rd by complaint volume. 2014 draws the most.
Filings are rising — 539 in the last three years against 136 in the three before. For a vehicle this age that usually points to a wear-related failure owners are hitting now.
The median odometer reading at the time of complaint was 18,000 miles.
In owners' own words
Bought the vehicle new. At around 3000 miles the vehicle dash had all dummy lights on and giving me all warnings. Then while driving the vehicle dash started flashing on and off and the vehicle started loosing power. Has been sitting at the dealer for 2 months. No time when parts are coming and if it's fixable. Advised to contact Chrysler and already did. Keep getting round around and case numbers with no resolution. Electrical system
My car is a plug in hybrid and hybrid batteries have molars been replaced prematurely. This car has completely lost all power 3 times while I was driving and I had to have it towed to a Jeep certified dealer and it shat in the shop for 18 weeks. It has been in the shop 6 times and I havenât even had it a year. It has had multiple recalls on this car and itâs still scary to drive. I donât feel safe in it at all. Electrical system
The contact owns a 2023 Jeep Grand Cherokee. The contact stated while driving at 30 MPH, the vehicle failed to respond as needed. The red wrench hybrid system warning light was illuminated. The vehicle was taken to the dealer however, the dealer was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 13,000. Electrical system · reported at 13,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…