Jeep Grand Cherokee / 2017
2017 Jeep Grand Cherokee problems
Owners have filed 566 complaints about the 2017 Jeep Grand Cherokee with NHTSA. Engine accounts for 18% of them — narrowly the most common, ahead of electrical system at 15.7%.
Complaints566
Crashes39
Fires7
Injuries32
Deaths0
What owners report breaking
Engine 18.0% · 102
Electrical system 15.7% · 89
Power train 15.5% · 88
Unknown or other 13.4% · 76
Fuel/propulsion system 5.5% · 31
Service brakes 5.1% · 29
Vehicle speed control 3.7% · 21
Seats 3.5% · 20
Severity
Of those complaints, 39 describe a crash, 7 describe a fire and 32 report an injury.
Reading the numbers
Across the 33 model years of the Jeep Grand Cherokee in this data, 2017 sits 25th by complaint volume. 2014 draws the most.
Filing volume has held steady, 160 in the last three years against 168 in the three before.
The median odometer reading at the time of complaint was 33,000 miles.
In owners' own words
The contact owns a 2017 Jeep Grand Cherokee. The contact stated while driving at approximately 40 MPH, the vehicle shuddered abnormally. The check engine warning light was illuminated. The vehicle was taken to a dealer to be diagnosed; however, the diagnostic result was unknown. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was unknown. Engine
The contact owns a 2017 Jeep Grand Cherokee. The contact stated that while stopped at a stop light, she depressed the accelerator pedal to activate the Auto START/STOP feature; however, a message stating, "Stop Safely Vehicle Will Shut Off Soonâ was displayed and the vehicle failed to restart. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 61,000. Engine · reported at 61,000 miles
Vehicle having issues starting up. On multiple occasion the vehicle will not turn over. It is a push button start. I purchased this car brand new with only 52 miles on it and less than 4 years later its having issues coming one. I have found several complaints about the same issue. When this happened in all cases the vehicle had been parked. Once over night, once only for a couple hours. Engine · reported at 71,000 miles
Verbatim from NHTSA filings. Complaints are unverified owner reports.
Safety recalls
Checking NHTSA for open recalls…